Facebook Privacy Policy
Last Updated: June 8, 2026
At Island Side Computer Repair (ISCR), we are a local team based in Campbell River, BC. We believe in honest, jargon-free service, and that includes being completely straightforward about how we handle your personal information. This policy explains how we collect, use, and protect your information when you interact with our Facebook Page or advertisements.
1. Information We Collect
When you interact with us on Facebook—whether sending a direct message, leaving a comment, or filling out a contact form—we may receive information from you. This usually includes:
- Your name and public Facebook profile information.
- Your contact information (like your email address or phone number) if you provide it.
- Details about the computer or technology issue you need help with.
2. How We Use Your Information
We use the information you give us strictly to run our local computer repair business and help you out. Specifically, we use it to:
- Reply to your questions, messages, and comments.
- Provide you with rough estimates for hardware or software repairs.
- Set up a repair ticket and schedule drop-offs or on-site visits.
3. How We Protect and Share Your Information
We treat your personal data the exact same way we treat your family photos and tax documents when backing up a hard drive: with complete respect and security.
- We will never sell, rent, or trade your personal details to third parties or marketing companies.
- We only share your information if absolutely required to do so by Canadian law.
4. Third-Party Platforms
When you visit our Facebook page, you are also subject to Facebook’s (Meta's) own Privacy Policy. Facebook collects its own data regarding your usage, which we do not control.
5. Analytics and Tracking
Just like on our main website, we respect your right to browse safely. For our web traffic, we utilize Vercel Web Analytics and Speed Insights. Because Vercel's tools are completely cookieless and rely entirely on anonymized data, we can transparently disclose their use while maintaining your strong, privacy-friendly stance. We apply this same privacy-first mindset to any data we gather via Facebook.
6. Your Choices and Contact Info
You always have control over the information you give us. If you want us to delete your contact information from our local systems after a repair, just let us know. If you have any questions, please reach out:
- Email: support@islandsiderepair.ca
- Phone: (250) 555-0199
- Location: Willow Point, Campbell River, BC